Contact
Talk to the people running the platform.
No ticket theater. Email us with your plan, question, or migration context. You hear back from Ajit or Vaibhav with clear next steps.
Primary inbox
Use this address for plans, BYO server, migration help, billing questions, and general inquiries. Include your instance domain if you are already a customer.
Write to us
support@splicerun.comSuggested subject lines: Plan fit · BYO server · Migration · Support · Billing
Existing customers: sign in to your dashboard, or email from the address on your account and include your instance domain so we can locate you quickly.
How we can help
Common reasons people write
Start a plan
Starter, Growth, or Scale — or bring your own server. We confirm fit before setup.
View pricing →n8n product detail
Capacity, migration, backups, and whether managed n8n fits your workflows.
Explore n8n →What to expect
Direct, lean, honest
SpliceRun is run by a small team. Replies come from the people who operate the platform, not an anonymous queue. That means faster context and clearer answers, and also means we are transparent about scale: we are not a 24/7 NOC with guaranteed sub-hour SLAs for every request.
Operated by an India-based team. For urgent production issues on an active plan, put the instance domain and impact in the first line of your email so we can prioritize.
Leadership
Ajit
Product, onboarding, plan fit, and customer commitments.
Operations
Vaibhav
Infrastructure, environment health, updates, and recovery support.
Ready when you are
Send one clear email. We will reply with next steps.
Prefer self-serve first? Pricing and n8n product detail are public. Prefer a human first? Use the inbox below.
support@splicerun.com